City Agencies/Services Contact Information

Emergency Preparedness Education
Los Angeles Fire Department Disaster Preparedness Section
CERT Unit (Community Emergency Response Team)
201 N. Figueroa St. Ste. 1225
Los Angeles, California 90012
Phone: 213-202-3136
Email:

Click for CERT Class Schedules
*Community Emergency Response Team

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LA City Departments
This website has quite a depth of information, try here first or call:
Any of the Los Angeles City services can be obtained from the 3-1-1 phone number. It is called “The One Call to City Hall.”
Download the Mobile App: MyLA 311 on Google Play or Apple App Store
OR…
Citywide Services Directory

Report flooding, trees down, blocked intersections:
800-996-2489

Report Illegal Dumping
Where information furnished by an individual under the Tip Program results in an arrest and conviction for unlawful dumping, a reward of $1,000.00 may be claimed by the reporting person. (Rewards are not available for anonymous tips.)
IF THIS IS AN URGENT MATTER, DO NOT SUBMIT IT ONLINE ALONE, CALL (800) 773-CITY OR DIAL 311

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Helpful LA City Information
LA Animal Services
East Valley Shelter – Lost Pet Finder
East Valley Shelter
14409 Vanowen St
Van Nuys CA 91405
888-4LAPET1 (888-452-7381)

DWP – Dept. of Water & Power
Call Center is open 24/7 – this phone number is also for reporting power outages:
800-342-5397

LADWP webpage showing current power outages

Department of Building and Safety (you can check to see if current construction is permitted and report Code Violations):
818-374-9800

Valley Office: Building Permits:
213-473-3231

Sanitation Bureau (Public Works)
& for Bulky Item Pick-Up and to order replacement trash bins (have the serial number ready for the bin you are replacing):
800-773-2489
(the number above is also good for reporting needles/syringes left on streets, illegal dumping, and reporting homeless encampments.)

Storm damage/mud slides:
888-524-2845

Sewer/storm drain problems:
800-773-2489

Sun Valley E-Waste – SAFE Center
TV’s, paint, prescriptions – Call for what items they will take.
800-733-2489 – 11025 Randall St.
Hrs: Sat & Sun. 9-3PM

Parking Enforcement
(Contest a parking ticket, Report a Problem, Find Services)
Street parking is for only 72 hours at a time
LA Dept of Transportation 24 hour hotline: 866-561-9742
To report a parking violation: 818-374-4823 (such as: parking in front of a hydrant, along a red curb, in front of a loading zone, illegal use of handicap parking space, blocking a driveway, etc.)

For Parking Violation in Progress
Parking Violations Bureau, Department of Transportation
213-485-4184 or 818-756-9418, call either of these numbers and an officer will be dispatched. If the person who reported the illegally parked vehicle lives at the location, goes out to meet the officer, and explains to them that he or she lives at the location and cannot leave the driveway due to its being blocked, the officer can impound the vehicle. There is additional information online at http://www.lacity-parking.org/laopm/1_800.htm.

Report Abandoned Cars:
800-222-6366 (1-800-ABANDON) For evenings, weekends and holidays and leave a voice mail message with your name and daytime phone number. For all options to report an abandoned vehicle, CLICK HERE.

Department of Transportation (DOT):
Daniel Mitchell, assistant general manager, project delivery and operations. or call: 213-972-8432.

To report Graffiti in your neighborhood, go to:
Use the MyLA311 App.
Using the MyLA311 App is the best way to report graffiti, a homeless encampment, or illegal dumping.